Monday, 10 December 2007

Boydian 'book club' of sorts

I have been thinking about running some sort of reading club about Boyds briefings for some time now. And it was one of the first ideas for this blog.

My idea was to divide briefing at hand to bite size chunks and give people few days to read it and then publish our thoughts about it and then continue discussion about it in comments. Mainly about how would principles in each chunk apply to business.

Anyone interested? Suggestions on which briefing to start with? I was thinking about Organic Design for Command and Control.

Podcast about Sun Tzu and IT

Found interesting podcast today. Allthough it has been published couple of weeks ago, so some of you might have listened it already. Anyway, it is titled Intel's Former Innovation Manager Applies Sun Tzu's Art of War to Business and can be found here.

Executive summary is pretty generic and doesn't really describe contents of podcast so listening to it is needed and I do recommend listening it. Platt has in my opinion really intelligent approach to IT, he doesn't see it as be all end all solution but rather as an enabler. Also included are examples of mission type orders and cheng/chi transients.

Cheng/Chi is in my opinion one of the most difficult concepts to translate into business. In this podcast there is an example of turning certain department from cost center (cheng) which it has traditionally been to revenue center (chi). I think that is one way of applying maneuver conflict to business.

There is also companion slideshow, but page returned error when trying to download it, hopefully it will be fixed soon.


Edit: Actually, you don't have to listen to it, full transcript can be found from here.

Friday, 30 November 2007

Innovative Management - Gary Hamel, Lowell Bryan and McKinsey & Co.

A very interesting article in McKinsey Quarterly:

Innovative Management: A Conversation with Lowell Bryan and Gary Hamel

I'm going to return to this later in detail, but in short, it seems that management gurus are thinking along the same lines as we are:

Gary Hamel: The outlines of the 21st-century management model are already clear. Decision-making will be more peer based; the tools of creativity will be widely distributed in organizations. Ideas will compete on an equal footing. Strategies will be built from the bottom up. Power will be a function of competence rather than of position. In terms of the future of management, we’re at the beginning of what will be a fairly long journey. You can see some of the pieces starting to come together, but we’re not there yet.
So - decision-making at low levels; wide frontage for creativity; emergent, "recon pull" strategy...

Thursday, 29 November 2007

Literature - articles

We will collect information about articles related to Boyd that we have read or are about to read into this post. Articles will be listed chronologically in the order they were read.

Articles we have read

Fast-Cycle Capability for Competitive Power
by Joseph L. Bower and Thomas M. Hout

Reading queue

Maneuver Warfare: Can Modern Military Strategy Lead You to Victory?
by Eric K. Clemons and Jason A. Santamaria

How Managers’ Everyday Decisions Create—or Destroy—Your Company’s Strategy
by Joseph L. Bower and Clark G. Gilbert

Literature - books

We will collect information about books related to Boyd that we have read or are about to read into this post. Books will be listed chronologically in the order they were read.

Books we have read

Boyd: The Fighter Pilot Who Changed the Art of War
by Robert Coram

Certain to Win
by Chet Richards


The Mind of War: John Boyd and American Security

by Grant Tedrick Hammond

Maneuver Warfare Handbook
by William S. Lind
http://www.blogger.com/img/gl.link.gif

vSentes Campaing Manual: How to create and Execute Effective Marketing Campaigns
by Mike Smock

Reading queue

Science, Strategy and War: The Strategic Theory of John Boyd
by Frans Osinga

The Japanese Art of War: Understanding the Culture of Strategy
by Thomas Cleary

Wednesday, 28 November 2007

What’s the use of all this?

After publishing that last post, I didn’t feel like continuing my conference presentation or my Master’s thesis (funny how you always find ways to procrastinate) and instead decided to write about the futility of it all.

Now this doesn’t have much to do about the fact that here in Helsinki, we now have daylight for about 8 hours, tops, per day, but more about the fact that there are reams and reams of paper written about how one should manage a firm or build a strategy to get filthy rich.

And what good are they doing?

Even though I lambasted the RBV and core competencies on the previous posts, I cannot deny that they, too, have their uses. However, what we’re sometimes seriously lacking is a simple, common-sense view of a dynamic competitive situation, something that’s so simple that you could actually learn most of it without doing a Ph. D.

Since most managers do not have Ph. D.s, and evidently some of them are doing very well, business must not be rocket science. (My own experience pretty much confirms this - for those of you who haven’t tried consulting in any form, let me tell you that even at the very highest levels the decisions are not always made with unlimited rationality and superior intelligence.)

I’m not deluding myself thinking that managers would particularly need a new management hypothesis, even if that’s as good as this Boydian one, but there are still uses for a simple theory. Panu, my co-writer, could tell you all about why - should you want to improve your performance - you must first have a hypothesis so you can compare what really happens to what you expected to happen, and then make adjustments to your intuition so that next time you understand the process even better.

Boyd’s theory of maneuver conflict is simple, fits competitive situation, and explains quite a lot without going into details. It certainly doesn’t explain everything, but it explains enough so that it is useful.

That’s why I like it.

And that’s why I’m convinced that writing this blog isn’t waste of time.

Resource-Based View and Core Competencies: Results, not Objectives!

Resource-Based View of the firm used to be (well, still is - I guess the jury is out on this one) one of the most influential theories about understanding strategic management. Here’s one take on why I’m looking for something else.

Resource-Based View claims that sustained competitive advantage is derived from the “resources and capabilities a firm controls that are valuable, rare, imperfectly imitable, and not substitutable” (Barney et al. 2001). Resources can be things such as assets, organizational characteristics, processes, aptitudes, information and knowledge controlled by the company and its employees (Barney 1991).

Then, competitive advantage is defined as something that allows the company to earn above-average returns, compared to other firms in the same industry.

In other words, you win if you have and can continue to have something that other firm’s don’t have, and can combine those somethings into something else (that’s called the product) that is better than what your competition can do.

This leads us into the idea of Core Competency (Pralahad & Hamel 1990), which has been used often to justify all kinds of business activities from outsourcing to training. In short, it’s about the idea that there are activities what you can do better than the competition, and others where someone else is a better choice - and that you should concentrate on the things you can do really well. If that core competency is sustainable, then it is sustainable competitive advantage. In technical terms, that would indicate the presence of piles of money and stock options.

Coyne, Hall and Clifford (1997) open the definition a little by proposing that for a competency to be a core competency, “the skills or knowledge must be complementary, and taken together they should make it possible to provide a superior product.” Leonard-Barton (1992) says that core competency should differentiate a company strategically.

This is sound advice and a neat, not to mention hugely influential theory. The problem is that it doesn’t really give any directions of what to do as practicing managers or consultants.

Like many others have noted (for example, see Priem & Butler 2001), the entire resource-based view smacks of tautology and circular logic. Almost everything can be a “resource”, so you can pick any successful company and point out that those and those are the core competencies.

Even the inter-evaluator agreement inspires confidence only rarely. For example, some say that Volvo’s core competence is safety - and others tell it’s really in the sourcing process of high quality components. Probably someone else could say that it’s the managerial skill to pick good people to lead the sourcing process…I sometimes wonder how many Master’s thesis are written about the subject and how many of those agree with each other!

Other criticisms from Priem & Butler are that one can get to the same result via different resource configurations, and that - interestingly enough, since we and others are sometimes equating marketplace with battlespace - the role of product markets is underdeveloped in the argument.

What’s more damning is that resource based view and core competency thinking (incidentally, this applies to most business research) are really good at telling you what you’ve done well after the fact, but for guidance on future directions?

What I say isn’t that RBV and core competencies should be ditched, but that they (especially core competencies) should be seen as results instead of objectives.

And more specifically, they should be seen as results of long-term Boyd cycling the competition. That’s where those competences are forged: in the crucible of training, practice, and success, which leads to increased internal cohesion, elimination of needless or harmful practices, better morale, and intuitive understanding of the environment, among others.

In academic-speak, competencies are path dependent, meaning that in order to achieve similar capability, one must go through similar experiences. (Although note again that one can achieve similar outcomes through entirely different capabilities. There are water desalinization plants and aquifer drills, and both use quite different competencies to produce drinking water.)

In other words, there are no true shortcuts to happiness - and I’ve noticed that this is something that just isn’t understood by many people, no matter what their rank or bonuses. The story of General Motors trying to copy Toyota’s practices is just one case in point.

Core competencies are not something that one can just start doing and say, “we have these core competencies”. They are emergent, in other words. And here’s the rub: there’s no way of predicting company’s future core competencies from a set of resources it possesses, unless you take some absurdly abstract position and say that a company’s core competency is in creating core competencies... Which, when you think about it, brings you back to out-cycling the competition and therefore creating the capability.

So here’s a trick question: why do you need to out-cycle your competition to develop a sustainable competitive advantage?